Holiday travel delays are so common they’re practically tradition, but no one expected the curveball that might stymie travelers trying to head home for the holidays. American Airlines had a backend glitch that allowed pilots to request time off for Christmas, and it could cause a major crunch on flights. The pilots’ union is backing up their right to keep their requested vacation time, but American Airlines is desperate enough to offer time and half pay to get someone in the cockpit.
The quick rundown: Pilots are usually able to bid on their schedules, and in this case the system somehow allowed pilots to make time off requests for what is one of the year’s busiest travel seasons, between December 17th and New Year’s Eve. The glitch could lead to the cancellation of hundreds of flights out of some of the nation’s busiest airports. Those likely to be impacted include Dallas-Fort Worth, Boston, Miami, New York City, Philadelphia, Salt Lake City and Charlotte, NC.